Which statement best describes Key Performance Indicators (KPIs)?

The statement that Key Performance Indicators (KPIs) are metrics used to assess the success of strategies and operations is accurate because KPIs serve as critical tools for measuring the performance of an organization against its goals. These metrics are designed to quantify how effectively a company is achieving its key business objectives. By focusing on various dimensions such as financial performance, operational efficiency, customer satisfaction, and employee engagement, KPIs provide a comprehensive view of organizational health and effectiveness.

KPIs are aligned with the specific strategic objectives of the organization and offer insights that can lead to informed decision-making. They help management and stakeholders determine whether the organization is on track to meet its goals and where adjustments may be necessary to improve outcomes. As such, they are essential for driving accountability and performance improvements across different areas of a business.

The other options do not capture the full essence of what KPIs are. While KPIs can relate to company values or measures of employee satisfaction, they encompass a broader array of metrics that evaluate overall business performance, quality of processes, and strategic achievements, not just narrow focuses like sales targets.