Which model defines three stages of organizational memory?

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The Walsh and Ungson Model is recognized for defining three stages of organizational memory. This model emphasizes the importance of organizational memory as a critical resource for organizations, supporting decision-making, learning, and strategic planning. The three stages identified by Walsh and Ungson are:

  1. Encoded Memory: This refers to information that is stored in formalized structures or systems within an organization, such as databases, documents, and policies. It encompasses the explicit knowledge that can easily be accessed and shared.
  1. Transient Memory: This type captures the ongoing interactions and experiences of individuals within the organization. It reflects how knowledge and information are shared informally through conversations, meetings, and other dynamic interactions.

  2. Cultural Memory: This involves the shared beliefs, values, and norms that endure within an organization over time. It represents the implicit knowledge that influences the behavior and practices within the organizational culture.

By breaking down organizational memory into these stages, the Walsh and Ungson Model helps organizations understand how knowledge is created, stored, and utilized, ultimately aiding in improving organizational effectiveness and adaptability. This model illustrates the complexity of memory within organizations and highlights the need to manage both explicit and tacit knowledge effectively for better performance.

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