What aspect of the Cultural Web includes rituals and routines?

The correct answer is based on the concept that rituals and routines are key components of the cultural elements within an organization. The Cultural Web framework provides a comprehensive approach to understanding the underlying cultural aspects of an organization, helping to identify how these elements influence behavior and decision-making.

Rituals and routines are seen as manifestations of an organization’s culture, showcasing the behaviors and practices that are commonly accepted and typically undertaken within the organization. They can encompass anything from regular meetings and performance reviews to informal gatherings and traditions that have developed over time. These rituals can reinforce shared beliefs and values, helping to build a sense of identity among employees and cultivate a cohesive work environment.

In contrast, control systems typically focus on the mechanisms established to monitor and regulate performance and behavior within the organization. Power structures refer to the hierarchy and distribution of power among individuals or groups, influencing who makes decisions and how authority is exercised. Organizational structures outline how tasks and responsibilities are divided and coordinated. While these aspects contribute to the overall culture of an organization, it is through the rituals and routines that the lived experience of that culture is most visibly expressed.