In which section of the Business Change Lifecycle is the business case located?

The business case is located at the center of the Business Change Lifecycle because it serves as the foundational document that justifies the need for a change initiative. It is developed early in the lifecycle but is critically referenced and updated throughout the entire process. The business case articulates the reasons for undertaking a change, the expected benefits, costs, and risks involved, and it plays a pivotal role in decision-making.

Being at the center of the lifecycle emphasizes its importance as a guiding reference. As other phases unfold, such as definition and design, stakeholders continuously refer back to the business case to ensure that the proposed solutions align with the initial strategic objectives and to evaluate whether the anticipated benefits are still valid. This central position reflects the role of the business case as a dynamic document that frames the entire change effort and ensures consistency in direction as the organization navigates through various stages of the lifecycle.